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Survey List
Survey
The Friends and Family Test helps us see what each service is doing well and where it could be improved. Your feedback is confidential. Please answer as honestly as possible.
Q1. Thinking about the recent care and support we provided... Overall, how was your experience of our service?
Please select an image from those below
Very Good
Good
Neither Good nor Poor
Poor
Very Poor
Don't Know
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Q2. What was good about your care today?
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Q3. What could we do better?
Our Trust values are important to us...
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Q5. Did we care for you?
Please select an option from the list below
Yes
Sometimes
No
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Q6. Did we listen to you?
Please select an option from the list below
Yes
Sometimes
No
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Q7. Did we meet your needs?
Please select an option from the list below
Yes
Sometimes
No
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Q8. Is there anything else you would like to tell us?
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Q9. What sort of appointment did you have?
Please select an option from the list below
visit at home
NHS site
by phone
online
School
Q10. Please tell us the name of the building where you received care today:
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Q11. Please rate the following:
a) How clear and helpful were the signs on the site and in the buildings?
Very good
Good
Poor
Very poor
b) How good was the disabled access?
Very good
Good
Poor
Very poor
c) How clean was it?
Very good
Good
Poor
Very poor
d) How well maintained was it? (in a good state of repair/décor etc)
Very good
Good
Poor
Very poor
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Q12. Is there anything else you want to say about the place you had your care? If you rated any of the previous questions as poor or very poor please tell us why
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